Blog / Website planning

Planning a business website that supports enquiries

A useful website starts with the questions your customers need answered.

Start with the customer journey

List the information a visitor needs before contacting you: what you offer, who you serve, where you work and how to get in touch. Make these answers easy to find.

Give each service a clear page

Explain the service, the scope you can provide and the next step. Use relevant images and straightforward language so visitors can understand your offer.

Check the enquiry path

Review your website on a phone. Make sure contact links work, pages are readable and a visitor can move from a service page to an enquiry without searching for the right button.

Discuss your requirements with Zentro